Collection of Personal Information during Registration
Any personal records or information mentioned in this policy refer to facts that may be used to identify or contact you. It includes details such as name, phone number, email ID, mailing address, etc. This data would be accessible by everyone who uses the website or mobile application of Decore Serve, either directly or through a request filed for a service.
Creating an account on Decore serve is mandatory for service professionals and clients to access certain portions of our website and carry out tasks such as submitting questions, participating in surveys and polls, requesting a quote, or asking for information. During the process of registration of account with Decore Serve, service providers or professionals may be asked to share or disclose their personal details such as contact details, bank details, and personal identification data such as Aadhar Card number and PAN card number. Such information collected by Decore Serve would be used to achieve absolute customer satisfaction, which is a main goal of our organization. The kind of details that are collected depends on your involvement with our website or mobile application.
Service Users or clients: Decore serve starts collecting information right from the time a user registers an account and continues for as long as he uses the website or a service provided by Decore serve. The information accumulated during this process include your name, telephone number, e-mail address, mailing address, postal code, and various personal facts pertaining to demographics and personal identification. Apart from these details, we also collect data from your profile page, your requests, your feedbacks or the discussions that you engage in on weblog, chat room, or any other website or mobile application, while connected on the net.
Service Professionals: As service providers, it is mandatory for you to create an account on Decore Serve if you wish to put up details about yourself. During the process of registration, we gather information pertaining to your commercial enterprise name, phone number, address, zip code, tour choices, description of your services, and a headline on your profile, first and last name, and e-mail address. While you use the website of Decore Serve and avail our services, we may also request you to provide many other details about yourself. Although you are not obligated, you may provide us details about your business, along with pictures and videos, so as to acquire new customers through our website. Apart from personal details, we may also need your payment information, including your debit card or credit card details.
Background Verification: As a part of the on-boarding process, we may have to carry out background verification assessments of all service professionals who register with us, in order to authenticate their details and assess their competencies in the industry. Once you create your account with us as a service professional, it is assumed that:
The conversations that happen between clients and service professionals on the website of Decore Serve can be recorded by Nipreeni Infotech Pvt Ltd (or Decore Serve) through call recording or chat mechanism. These recordings and logs may be used to safeguard the rights of the consumers and service professionals, while resolving disputes. If deemed necessary, Decore Serve might also gather supplemental statistics and facts about you, from third parties (such as credit score reports from credit bureaus) in order to verify the personal identification details provided by you, during registration.
Collection from Social Networking Sites
Service professionals and clients may log on to our website using their Facebook Accounts. In this case, you may have to input the email address and password that you use to access your Facebook account. We may require your permission to gain entry to your Facebook profile and gather primary facts (such as your profile picture, contact number, gender, User ID, network, date of birth, email ID, friends list, etc.) that you have put up on your Facebook account. Once you give us the permission, we will continue to have access to these records, even after you decide not to make your profile public.
We save all the details that we acquire from your Facebook page, along with the various other details that you provide us.
Disabling Cookies: As a user you have complete control on whether you want to accept or decline cookies. Most of the internet browsers accept cookies by default. Nevertheless, you can always choose the option to decline cookies in your browser settings. You may not be able to make complete use of the website if you disable cookies. Certain functions may be available only if you accept cookies.
GIFs, pixel tags and other technologies: Apart from cookies there are also GIFs that get embedded invisibly on to web pages. These refer to small graphics that are associated with a unique identifier. We sometimes make use of clean GIFs (web bugs, pixel tags, or web beacons), to track your activities on our website and manipulate content based on your interests. Additionally, we and the third-party companies or websites associated with us make use of clear GIFs in the HTML emails that we send to our clients so as to find out if they consider our emails.
The information and statistics that we collect from you would be used to enhance your experience on our website. Apart from this, we use your private records, for the following purposes:
Any information that you post on Decoreserve.com and make public, will be accessible without restrictions.
You are welcome to post any content on our website, including your comments, feedback, snap shots, or details that you would want to be made available on our website. In such a case, all the information that you put up, can be accessed by all the visitors of our website. Once you post our content on our website, Decore Serve will have no power in preventing the misuse of such data.
We, at Decore Serve, have incorporated certain procedural as well as technological security features that are designed to safeguard your private details from any unauthorized access or disclosure. In our effort to shield your non-public data from unauthorized access and disclosure, we may also make use of passwords, encryption and physical security measures. However, since none of these security measures offer 100% surety, we cannot guarantee or promise that your personal (non-public) information will not be gathered or used by others. Decore Serve cannot be held chargeable or responsible for the unauthorized use of your records or any theft, loss or compromised use of your passwords, caused due to your negligence.
Decore Serve would be providing free offerings or services that you can choose to acquire or use. However, such an acquisition or use might require you to submit additional information about yourself.
POLLING: To find out what our target audience think about our offerings or services and to understand their troubles and issues regarding the use of our website, we offer interactive polls that make it easy for our customers to share their opinions with other users. All responses to such polls would be aggregated and hence not identifiable with any particular user. We tag customers once they have voted, so that they cannot cast their vote more than once.
SURVEYS: To improvise on the content that we publish on our internet site, we sometimes conduct surveys. The responses that we gather from these surveys are confidential and we don’t share them with any third parties. However, we do share the statistics that we derive from such surveys with our partners, third -party service vendors, and other parties that are completely different. The aggregate facts of such survey responses would be put up on our internet site and the same will be available for use and download to any user of our website.
“REFER A FRIEND”: By clicking on ‘REFER A FRIEND’ you can ask a friend to make use of the services offered on our website by sending them a link, page, or document. However, for this, you may have to offer your email address along with the e-mail address of the recipient. Such email IDs would be used only when there are transmission errors or when there is a need to familiarize the recipient about the sender of the email. It won’t be used for any other motive.
ELECTRONIC NEWSLETTERS: Every now and then Decore Serve would like to offer its customer, free digital publications. We make the e-newsletter mailing list by using the email addresses of the users who sign up or log on to Decore Serve. You can opt out of such a mailing list by using the link provided in the publication, or by changing the personal preferences of your profile settings.
Your Full Name: During the process of registering on our website, you may have to enter your full name. Most exercises on this website would be traced to the full name that you enter during registration. Other registered users, with whom you may have executed business via our website, will be able to see your interest on the website and pick out your activities.
Decore Serve Information usage: We share your personal records with others in order for you to negotiate, offer, and use services. Once you enter into a contract with a registered service provider on our website, you will have to reveal to that user, your details such as your name, cell phone number, email, and personal address so that the service may be performed efficiently. Similarly you may also obtain their details. Such statistics may be used by you only for carrying out transactions on Decore Serve.
Account Protection: The key to your account on Decore Serve is your password. Make sure you use a combination of unique numbers, letters, and unique characters while creating your password. It is advisable not to divulge your password to anyone until it is absolutely necessary. You are entirely responsible for all the actions carried out on account of you sharing your password or personal data with others. ANY COMPROMISED USE OF YOUR PASSWORD SHOULD BE IMMEDIATELY REPORTED TO DECORE SERVE, SO THAT APPROPRIATE ACTION CAN BE TAKEN WITHOUT ANY DELAY.
We agree to share the data that we gather about you, in the following manner:
Information disclosed to defend us and others
We may decide to disclose your records if:
Disclosure to other users of our website
The information that you put up on Decore Serve, as a Service professional, is available to all the users of our website and images or photographs that you will provide us to upload on our website will have Decore Serve watermark. By accepting this policy, you show your consent of having watermark of Decore Serve on your work photos and all images. All visitors would be able to see the comments that your customers put up on our internet site. If you are a consumer, your name, your location, and any information that you may have put up in your request, will be available to all the people who visit our website. Apart from these details, Service professionals will be authorized to access your phone number, email ID, and address too.
Data disclosed to regulation Enforcement or government officials
We hold the right to disclose, without any constraints, any information that you put up on our website, including your name, your location, your phone number, your email address, your client ID history, your quoting and list records, and any fraud lawsuits that you may be a part of, to law enforcement officials, authorities or government officials, if we are required to do so by law or regulation.
Information disclosed to third-party Service professionals or vendors and business companions
In our course of business, we may have to enter into contracts with various third parties. We may have to share with them, your non-public information and the statistics that we generate about you through cookies and aggregate records. We may also have to reveal your details to a credit score card processing corporation, for the purposes of payment. Service professionals, vendors, and business companies will not be privileged to make use of your data for anything other than carrying out their duties or honouring their commitments of serving you.
Disclosure to non-affiliated third parties in furtherance of your request
We may share your service requests with third-party websites, in order to help service professionals get in touch with you. Interested service professionals may be directed to our website through the third-party websites, from which they access your contact information.
In the event of a change of control or financial ruin (Bankruptcy)
If there is change of control in Decore Serve, where in the rights are acquired by a third party entity through a merger or a sale, Decore Serve would reserve the right to transfer all the data or statistics it has amassed from the customers and service professionals of its website, to such a Successor. Decore Serve will have no control on the use of facts that are thus transferred.
Data or Information disclosed at your request
If you unequivocally request us to send your data to other registered users or if you expressly agree to supply a particular service, we may impart your data to the registered users of our website. For instance, in case you enter into a contract with another registered user for a particular service, that user will get a notice from Decore Serve that will incorporate the individual data selected by you.
THIS POLICY IS DEEMED CURRENT AS OF THE EFFECTIVE DATE MENTIONED ABOVE. DECORE SERVE MAY MODIFY, ALTER, OR CHANGE THIS POLICY ACCORDING TO ITS SOLE DISCRETION, AT ANY TIME, BY UPDATING THIS FILE. ONCE UPDATED, THE POLICY WILL BE PUBLISHED ON THIS WEB PAGE OF THE INTERNET SITE. IT IS ADVISABLE FOR USERS TO FREQUENTLY CHECK THIS POLICY FOR ANY MODIFICATIONS. YOUR USAGE OF THIS WEBSITE AS WELL AS THE USE OF THE PERSONAL RECORDS YOU HAVE SUBMITTED TO US, WILL BE SUBJECT TO THE TERMS MENTIONED IN THE THEN-CURRENT POLICY.